Delivery General
All the products on this website are available for delivery to the Greater Dublin area. Deliveries will be completed within the parameters of the delivery service option purchased by the sender at point of ordering. We do not deliver on Saturdays, Sundays or Bank Holidays. Orders placed for delivery next working day need to be placed by 4.30PM the day before with the exception of Mondays. Orders for delivery on a Monday need to be placed by 4.30PM the preceding Friday. Orders for delivery Tuesday following a Bank Holiday must be placed by 4.30PM the preceding Friday. Changes to delivery addresses are not accepted once an order has been dispatched.
Senders Responsibility
It is the sender’s responsibility to ensure that the delivery address and details given for the recipient, including the delivery address are correct and complete. Office Fruit Ltd does not accept responsibility, liability or costs incurred with a non-delivery to a recipient where any part of the required recipient related information is either incomplete or incorrect. NB. It is NOT possible to re-direct a gift once dispatch has taken place. It is the sender’s responsibility to ensure that the recipient or authorized person will be at the delivery address to receive the delivery. It is the sender’s responsibility to check before ordering that the recipient is not away for any reason when the delivery is scheduled to arrive. Office Fruit do not accept responsibility nor offer replacement or refunds where the sender has been in breach of the aforementioned requirements. Office Fruit do not disclose sender details to a recipient other than gift card message, delivery date if applicable and delivery address.
Delivery Day
Delivery of your fruit will be attempted by our drivers. Deliveries start at 0700 hrs. Should the driver not be able to obtain a response at the delivery address the fruit will be left with a neighbour to the property on the address given. A re-delivery will usually be the day following a request, this may incur a further delivery fee. Office Fruit does not accept responsibility or costs incurred for deliveries where the recipient has NOT initiated or has delayed contact with the driver for any reason.
Returns & Refunds
Returns and refunds are only accepted where good are proved faulty. Any costs involved with return of any item that has been received and signed for are the responsibility of the customer. Where a return of a perishable item has been agreed by us the return of the goods is required in the original packaging and before any refund is actioned by us. Food items must not have been opened. The products we deliver are perishable fruits and chocolates which are exempt from the EU Distance Selling Directive 2000.
Our Competitions
Competitions are run by Office Fruit Ltd from time to time as part of our social networking engagement strategies. Entry to competitions is completely free and open to ages 18 years and over. There are no restrictions with regard to where you live in the world, however delivery of any prizes won must be to within the Greater Dublin delivery address. Delivery of such prizes may be on a fixed dispatch date without option to vary. Prizes are usually scheduled for delivery in the month following the closing date. Winner’s names will be published on our Facebook page on draw day or as soon after as possible. Winners must get in touch by e-mail [email protected] within 28 days to claim their prize, advising their chosen recipients full name, the delivery address and personal message for the gift card (150 characters maximum). No cash alternatives or alternative product will be offered. We may require additional information from a claimant to verify their identity, validate the claim or to eliminate fraud. We reserve the right to dismiss any claim where such information is unreasonably refused. Office Fruit Ltd. comply with the Data Protection Act 1998.
Legal
Your purchase will be deemed to have occurred in Ireland. These Terms and Conditions shall be governed by and construed in accordance with Irish Law and the parties agree to submit to the exclusive jurisdiction of the Irish courts. In completing your purchase you are agreeing and accepting be bound by them.